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| 11/17/2008 |
| ----------------------------------- |
| I selected "other" because this is a testimonial about my entire HPF experience! I purchased the Suspension Techniques Sway Bar, brakelines etc, for my 1991 Toyota Celica GT. The mechanics had some trouble with the installation, the problem turned out to be the mechanics! Horsepowerfreaks helped us through that trouble without wasting a moment, contacting ST and their helpdesk and it was done. Or was it? After the installation I realized how much difference that swaybar made on the way my car handles.... I didn't add a swaybar, I put my car on rails! Lowspeed body roll is now completely nonexistant. My car tracks as straight as an arrow and instead of following the road when it dips down to the right(by the curb), Which so many cars do when they get older and looser, it ignores the features of the road below and literally made my car easier to drive. If you do nothing else to your sporty sports car....Add a Suspension Techniques Sway Bar, You too will be riding on rails. Driving my car went from being an absolute nightmare to a total joy. Thank you HPF! You guys rock. And Jimmy Nguon....... You da man!!! |
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| 11/13/2008 |
| ----------------------------------- |
| Brandon, thank you.
I appreciate the help you gave me today and over the phone up to this point. It was nice to meet you. You serve your company well.
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| 11/04/2008 |
| ----------------------------------- |
| When I search for a piggyback engine mgt system on your site, nothing was listed for a '96 non-turbo Eclipse. Brandon recommended the 4-channel AEM F/IC unit and said it would work for my car. If it works, he's a hero, if not, I have a $400 headache. I know it will work, he seemed confident and knew what he was talking about. Thanks for your help! |
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| 10/29/2008 |
| ----------------------------------- |
| Brandon... You are the flippin' man. Thanks for getting this out so quick and getting me the tracking number. I did find these tips a few bucks cheaper at Summit, but your website had lots of great recommendations from other people. I'm sure a few others from our forum will order them as well for their SRT8 Jeeps. Thanks again and looking forward to some more business!
Harrison Zauke
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| 10/27/2008 |
| ----------------------------------- |
| David N. is my all time, any where favorite salesperson! |
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| 10/27/2008 |
| ----------------------------------- |
| Brandon Groberg Rating
Helpfulness 10
Attitude 10
Knowledge 10
Attention To Detail 10
Follow Through 10
Overall Rating 10
ive never had a customer service agent be so on point with my needs. granted, its just good luck that im planning a project he's already done, but still. =) he was helpful and i greatly enjoy discussing these ideas at length with knowledgeable folks.
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| 10/27/2008 |
| ----------------------------------- |
| David is a great sales person, makes you feel relaxed with no pressure. He told me everything I needed to know what parts would be good for me on my budget and when I would get it. I will be coming back in the future to buy more parts for my car and will be askin him for help |
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| 10/25/2008 |
| ----------------------------------- |
| Brandon is a awsome guy..very helpful..hope to do business with him again :) |
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| 10/24/2008 |
| ----------------------------------- |
| I have never dealt with any salesperson, anywhere, as helpful and as consistent with followup as David is. I had heard that HorsepowerFreaks is a first-class operation, and David confirmed that. |
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| 10/23/2008 |
| ----------------------------------- |
| No matter where you are, no matter what parts you need, Dave will try as much as he can to get it for you. He's a very helpful person and has the knowledge. He'll follow up with your order in timely manner and provide you with technical support. It was my pleasure to do business with him. |
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| 10/23/2008 |
| ----------------------------------- |
| Always goes above and beyond dutie for me. Never had someone thats in sales not try to work me over and treat like a good friend. He's the only reason I keep back and will untill the cars complete. And I do consider david a good friend. |
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| 10/20/2008 |
| ----------------------------------- |
| As always, great to do business with HPF! Thanks again to David for taking the order! |
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| 10/17/2008 |
| ----------------------------------- |
| David Nguyen was very helpful and very professional. Will be doing business with you again. |
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| 10/17/2008 |
| ----------------------------------- |
| I needed fast shipping on a Head Gasket in a hurry because I was in a pinch and Dave came through for me as usual. Thanks Dave |
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| 10/17/2008 |
| ----------------------------------- |
| I really enjoyed dealing with Dave. Thanks! |
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| 10/17/2008 |
| ----------------------------------- |
| Brandon was very well versed in the parts, able to answer every question completely A+ give him a raise!! |
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| 10/17/2008 |
| ----------------------------------- |
| my sales person david nguyen was really helpful and know all the answers to my questions. i was really satisfied |
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| 10/15/2008 |
| ----------------------------------- |
| Brandon was a pleasure to deal with.... Thanks |
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| 10/14/2008 |
| ----------------------------------- |
| David was very helpful in gathering all info and parts for our engine build. We will definatly be comming back to you in a few months for the rest of the bottom end parts and possibly turbo parts too!!! Thanks for the great service again!!! Jeffrey Mannthey |
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| 10/13/2008 |
| ----------------------------------- |
| Brandon Groberg has been extremely helpful and accommodating to me during my entire build process. I will continue to deal with him in the future exclusively, without a doubt! |
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| 10/08/2008 |
| ----------------------------------- |
| Called Brandon on the phone with my order and it showed up yesterday like it was supposed to. Thanks. |
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| 10/08/2008 |
| ----------------------------------- |
| Brandon awesome i will definity will do busy again thanks so much.... |
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| 10/07/2008 |
| ----------------------------------- |
| Brandon was very helpful at getting a very new product ordered for me. |
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| 10/03/2008 |
| ----------------------------------- |
| very helpful and attentive to what i was looking for, thank you brandon |
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| 09/29/2008 |
| ----------------------------------- |
| David was very polite, professional, and exceeded all of my expectations! Thanks for such great service! |
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| 09/29/2008 |
| ----------------------------------- |
| this guy is GREAT! i had an issue with a product and wasnt in the greatest mood yet this guy helped me out so much ima forever customer with you and plan to spend some big money here!!!! thanks again David! |
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| 09/23/2008 |
| ----------------------------------- |
| If only David could be my "personal" HPF rep. |
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| 09/23/2008 |
| ----------------------------------- |
| Brandon, I also work customer service, and compliments from my customers mean the world to me - so I always make a point to pass it on. I want to thank you for being so kind, courteous and helpful to me when I called last week to order parts for my truck. You made sure they were available and ready to ship the next day. I received them on time, and, thanks to the great graphics on the website, was able to install them within 5 minutes. You made the comment that I would really know a difference, but, in my case, I was just hoping that this would keep it in gear. It not only does that, but it actually does shift smoother than the day I drove it off the dealer's lot! I am hoping to do some more work on it in the future, and you are who I will turn to for my parts needs. Thank you, and I hope you have a great evening. Sincerely, Jana Payton |
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| 09/22/2008 |
| ----------------------------------- |
| great service,only company i like to buy parts from.You cant find service from people like David down here in Texas |
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| 09/19/2008 |
| ----------------------------------- |
| Brandon was A++++ // Very helpful with my civic sway bar order and God willing I would be interested to come back for my E46 M3 ! |
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| 09/19/2008 |
| ----------------------------------- |
| Finally i got to talk to a parts salesperson that not only made me feel like a customer, but like someone I would see at a carshow thats not only friendly but has the right attitude to draw me in and have me as a repeat customer...David not only was the order process quick, I waznt talked to like a dumbass like the guys at some other places I have had to buy parts from (not by choice)...Thanks for the great buying experience |
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| 09/18/2008 |
| ----------------------------------- |
|
Brandon was a great guy to deal with. Very knowledgeable, charismatic, and overall very easy to talk to. He had a lot of patience as I had to search for certain thing and/or go out to my garage to take pictures of parts, etc. Brandon alone has ensured that I will be purchasing my next clutch thru your company. Thanks again. Ciao, Mike
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| 09/15/2008 |
| ----------------------------------- |
| Dave always helps me out when I need it, and never lets me down, he is the reason I keep coming back. |
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| 09/12/2008 |
| ----------------------------------- |
| Dave's awesome! Can't wait to get my stuff to finish the tune on my Supra!! Thanks again, i'll be dealing with Dave again in the future for more parts for sure! Give Dave a pay raise HPF!!!! |
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| 09/11/2008 |
| ----------------------------------- |
| Hallo Brandon I have thank u very much. The spacer realy works at the bottom of the rev range. Thank u again for helping me. Have a great weekend. |
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| 09/09/2008 |
| ----------------------------------- |
| KEEP UP THE GREAT JOB GUYS. THANK YOU DAVID FOR HELPING ME SOO MUCH. TALK TO YOU SOON. JEFF SEATON |
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| 09/09/2008 |
| ----------------------------------- |
| You guys are great. Always willing to help me out when Im in need, if you ever go public I might buy stock!! |
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| 09/08/2008 |
| ----------------------------------- |
| David was very helpful in explainig about the product and answering the questions I had. He was also very pleasent to talk to. Overall I had a tremendous experiance and am looking forward to doing more business with the company as long as my experiances with sales team are all as GREAT as this and my previous experiances. |
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| 09/05/2008 |
| ----------------------------------- |
| I have dealt with most of the salesmen over the past week, and hands down, Chris was the most helpful and seemed very knowledgeable! it is hard to find helpful people now days, and i felt like i was taken care of as if he was my bestfriend. he listened to my long drawn out story and cared and actually paid attention. i know that i can go off on talking spells where most people would zone out and ignore someone, but Chris actually listened and cared. you have a very amazing employee!! i hope that he gets a big pat on the back and the recognition that he deserves for his excellent customer service. |
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| 09/04/2008 |
| ----------------------------------- |
| Excellent communication, when the part was shipped to the wrong address due to a mix up at Amazon, your shipping department went above and beyond to correct the problem and reroute the package, GREAT service! |
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| 09/04/2008 |
| ----------------------------------- |
| I like Brandon, he is very knowledgable and is very helpful. there wasn't a question that he couldn't answer for me. I look forward to doing business with him again. |
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| 08/28/2008 |
| ----------------------------------- |
| HorsepowerFreaks Inc,
It was really fast when i get it and on time. I would like to thanks HorsepowerFreaks Inc and i really appreciate it.
Best Regards,
Khalifa.
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| 08/27/2008 |
| ----------------------------------- |
| If you guys fire him I will stop buying from you, LOL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks Dave!!! |
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| 08/26/2008 |
| ----------------------------------- |
| Brandon I got my throttlebodyspacer thank u very much. Thanks for ur exelent service. Have a great week |
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| 08/26/2008 |
| ----------------------------------- |
| Great sales force. Very quick to answer any questions. |
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| 08/22/2008 |
| ----------------------------------- |
| Brandon was very knowledgeable and helpful as well. Thanks for your help, bro. |
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| 08/19/2008 |
| ----------------------------------- |
| Brandon answered all of my questions and was very helpfull with the other information that he provided with the vehicle that I have. |
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| 08/19/2008 |
| ----------------------------------- |
| David was as helpful as could be. I presented challenging questions. He did the research and promptly supplied answers. Hopefully the product I purchased will do the job. |
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| 08/15/2008 |
| ----------------------------------- |
| We've been emailing to each other for the last few months regarding my order. Brandon is a very good salesperson. I was glad to actually talk to him on the phone. If I ever have to buy again, I will for sure use this site. |
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| 08/12/2008 |
| ----------------------------------- |
| Brandon is the man! Thanks again for checking around on my clutch and communicating so well! I look forward to seeing the product on Monday. |
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| 08/10/2008 |
| ----------------------------------- |
| I must admit that I found your site after purchasing several components through another supplier but they had to cancel the order for one part citing that it had been discontinued. HPFreaks not only were able to supply the part but appear to have had it in stock as delivery time was amazing! In comparison with the other supplier, your website was easier to navigate, your checkout process made my international purchase a breeze and your communiques to me regarding delivery were above and beyond my expectations. My only regret is that I placed the order with the other company in the first place. HPFreaks will be my first port of call in future! |
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| 08/04/2008 |
| ----------------------------------- |
| Wonderful salesperson... She called back when she said she would... very helpful and knowledge... And an unbelieveable FRIENDLY attitude that could charm any customer having the worst day of their life into being happy.
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| 08/03/2008 |
| ----------------------------------- |
| Would like to hand out a big thanks to Amber Rosebrook. Her service attitude is really admirable. She solved my order issue in a remarkable efficient and friendly manner. Really, really impressed and will therefore recommend HPF to my tuner enthusiast friends :) |
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| 08/01/2008 |
| ----------------------------------- |
| Brandon was able to find this product in stock and could have it drop shipped. He called me back right away when I left a message. Really nice to talk to. Very good sales experience! |
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| 07/28/2008 |
| ----------------------------------- |
| dave is by far the best sales person ive ever dealt with he is by far the most helpful person i've spoken with I'm very glad i was referred to this company and dave himself |
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| 07/25/2008 |
| ----------------------------------- |
| Megan Racing had shipped me the incorrect springs with my Coilovers. Amber Rosebrook has provided me the best customer service in the world. she was able to fix the problem with no questions asked, she got me what i needed and even responded to my email on the weekend. Because of her actions I am going to order more in the future through Horsepowerfreaks. Thanks |
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| 07/25/2008 |
| ----------------------------------- |
| Dave,
You have an incredible website and staff... Amber is what I consider a valuable employee for your company! She helped me today in purchasing Pit led's for my scion XB... She was very friendly, great personality and helpful... I will continue to purchase from HPF because of your employee's like Amber...
Most sites are hard to navigate and if you call and get to talk to someone, most act like they hate what they are doing or your inconviencing them. NEVER had the feeling or had any problem with HPF!
I have been building my 551hp Evo and now move on to my scion XB to customize with parts purchased from HPF!
Thanks |
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| 07/24/2008 |
| ----------------------------------- |
| I have encountered no better and I own high end domenstics and have owned italian imports (Lambo could use people like Dave on their staff) |
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| 07/23/2008 |
| ----------------------------------- |
| Brandon man you rock - thanks again!! |
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| 07/23/2008 |
| ----------------------------------- |
| Brandon,
Yes - they arrived next day from the US which was very impressive delivery!! Thanks so much.
Cheers, James
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| 07/22/2008 |
| ----------------------------------- |
| David by far is the best and most helpful guy I have ever done business with. Working in the sales industry, I know good customer service when I see it. Thanks for all the help Ray
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| 07/18/2008 |
| ----------------------------------- |
|
Once again Dave delivered as promised.
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| 07/14/2008 |
| ----------------------------------- |
|
DAVID WAS REALY HELPFUL, FAST,AND I CANT WAIT TO MAKE MY NEXT ORDER FROME HIM .
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| 06/30/2008 |
| ----------------------------------- |
| I showed up to your shop right after you had closed the doors to pick up a AEM wideband sensor. I was not expecting to get the sensor that night, I had figured you guys would just say oh sorry come back tomorrow, but that was not the case, |
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| 06/26/2008 |
| ----------------------------------- |
| David: A+++ GREAT SELLER !!!!! FANTASTIC NUMBER A+++ IM very happy. THANK ALL STAFF AN LE FROM CANADA |
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| 06/25/2008 |
| ----------------------------------- |
| Thanks David. Once again you provided me with excellent service and great price. You'll have more business with me in the future! -Konrad |
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| 06/24/2008 |
| ----------------------------------- |
| Dave is the best there is. I needed a bunch of help this order and Dave was right there waiting to help. |
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| 06/23/2008 |
| ----------------------------------- |
| David was honest and good to communicate with,Considering I am on the other side of the world.Will use him again in the future. |
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| 06/15/2008 |
| ----------------------------------- |
| Brandon,
I came to work this morning, and when I opened your email, it worked just fine, i was able to see everything just fine. So you can disregard my email from yesterday. The diagrams are very self-explanatory. Thanks for the help. It'll make life alot easier on me!!!
I've been in this game for a long time, considering only being 28, and i've been at this for more than a decade...you are one of the best customer service guys i've come across. I don't feel like I'm just a credit card number to you, or to HP Freaks. I really appreciate that, and it goes a long way with me. You have honestly gained a long-time customer.
Take it easy man, and have a good weekend. I hope it will be less humid for you guys in the Pacific NW than here in the Mid Atlantic this weekend!!! It's gonna be like Dante's 7th ring in the Divine Comedy!!!
Thanks again,
Dub |
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| 06/13/2008 |
| ----------------------------------- |
| David Nguyen alone would keep me coming back to HPF. A diamond in the rough of the usual customer service. |
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| 06/09/2008 |
| ----------------------------------- |
|
Dave was great to work with and answered all my questions to help me find exactly what i needed.
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| 06/06/2008 |
| ----------------------------------- |
|
David was very helpfull needed a part at last minute and he was able to get it to me on time like he said
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| 06/05/2008 |
| ----------------------------------- |
| David is the man with the master plan!!!! Great guy love dealing with him |
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| 06/05/2008 |
| ----------------------------------- |
| david is a great seller very helpfull if you wannabuy parts you should ask for him ,,..... |
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| 06/05/2008 |
| ----------------------------------- |
| Putting together another build and I always turn to Dave, he never lets me down. The best service and a wealth of knowledge, he is a priceless resource for me. |
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| 06/05/2008 |
| ----------------------------------- |
|
The relationship I have with my salesperson and friend David Nguyen is the reason I continue to buy all my performance parts from HPF and I refer all of my clients to Dave when they ask me who is the best I tell the call Dave at HPF he will take great care of you.
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| 06/05/2008 |
| ----------------------------------- |
| Thank you so much. Helpfull staff helped me pick out the perfect exhaust and got it to me before race day! |
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| 06/04/2008 |
| ----------------------------------- |
| I really appreciate the help and customer service I recieved from David. He was not only nice, but very helpful with my order and made sure everything was correct before finishing out my order. |
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| 06/03/2008 |
| ----------------------------------- |
| Again, excellent customer service from David. I spent only $6.00, yet he treated me like I had just broken the bank. Top notch service, makes me wish I lived closer! Thanks again HPF! |
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| 05/28/2008 |
| ----------------------------------- |
|
David, was extremely curteous and helpful. He was friendly met all of my needs.
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| 05/23/2008 |
| ----------------------------------- |
| I bought what I thought was a new Fluidyne radiator off of E-bay, and when it showed up two weeks later it turned out to be a very bad fake manufactured in Taiwan. I called HPF to send me a picture of a real Fluidyne to support my case and explained what happed to David Ngyuen in their parts department. Within minutes he busted open a new box and sent me a picture of a real Fluidyne radiator that I was able to prove my case with.
David then asked me what I paid on e-bay for the radiator and promptly matched the price of the knock off e-bay radiator and shipped it to me today. What in the world more could a vendor ever do to support you then that. I have learned my lesson trying to save a few bucks with E-bay. I can't say enough about HPF's. They are just plain awesome. I had my invoice before I got off the phone and a shipping confirmation minutes later.
These guys are the best, and by the way people if your looking for a Fluidyne don't buy one on E-bay get it from HPF's.
Thanks guys, I really can't say enough about what you have done to support the FI community. That kind of customer service has me thinking about what I could do with an E46 M3. |
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| 05/19/2008 |
| ----------------------------------- |
| David Nguyen is the bomb yo!;-}> Seriously, Dave has been more patient than I can believe. Always courteous. He has been extremely helpful in tracking down parts that are not even listed on the website. His follow thru has been fantastic. The lack of professional help availbe to the aftermarket tuner is pathetic. I am extremely thankful to have had Dave's help with my project amd will refer anyone I can in the future. |
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| 05/16/2008 |
| ----------------------------------- |
| David you are the man thanks for all the great help I am now a dedicated customer for life I will for sure tell my friends to get with you guys GREAT JOB! |
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| 05/15/2008 |
| ----------------------------------- |
| What can I say? David keeps me coming back. |
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| 05/14/2008 |
| ----------------------------------- |
| David was awesome on the phone, very polite, and efficient. took a total of 5 min. to complete an order and set up a new account for me. he had answers to every question I had. HPF will definitely see more of my business in the future! |
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| 05/09/2008 |
| ----------------------------------- |
| Jimmy- please tell your manager that you are a great employee- especially after dealing with someone who does not have all of her brain parts working.
I am grateful for all of your help.
Ann
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| 05/08/2008 |
| ----------------------------------- |
| What can i say, i like David as a person and he is very helpful, and he always recomend the best stuff not the expensive stuff. he is outstanding. i hops you can read my english :D |
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| 05/08/2008 |
| ----------------------------------- |
| i was looking for aem standalone 30-1600 that was on back order. i had called 20-30 places looking for one and Christopher was the only person that knew that aem had a 30-1600 with ugeo built in. so he contacted aem to make sure Aem had one for me for sure they did and Christopher called me back and advised me to spend the extra money to get it before it was sold. so i did and i felt like i got a fair price for it. i one-day shipped it and i got it the next day. so iam very happy that iam going to able to race the car next weekend. Thanks Christopher |
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| 05/07/2008 |
| ----------------------------------- |
| David was excellent to deal with Would have liked to rated him 11 on a few reviews. Because of his willingness to work on excellent pricing I will definitely be completing my project with HorsepowerFreaks help this fall. |
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| 05/07/2008 |
| ----------------------------------- |
| David hands down best person to do business with. |
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| 05/07/2008 |
| ----------------------------------- |
| Great costumer service david, excellent! Thank you! |
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| 05/06/2008 |
| ----------------------------------- |
| David is very helful with fast response to emails. Great follow up n back orders. Definitely an asset to any business. I am an Australian based business and will be using HPF for all future overseas transactions. Thanks |
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| 05/05/2008 |
| ----------------------------------- |
| David Nguyen has been a great salesperson who gave great customer service. have recommended many friends to have a look at the website and commented on horsepowerfreaks exceptional service and won't be disappointed. |
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| 04/30/2008 |
| ----------------------------------- |
| David was great and very up front and extremely helpful during the process and followed through with everything he said he would do. David and the rest of the staff at horsepower freaks are great and i would highly recommend doing buisness with them to anyone! |
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| 04/30/2008 |
| ----------------------------------- |
| David, best damn customer service Ive ever had, this guy is friggen awesome |
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| 04/29/2008 |
| ----------------------------------- |
| Ready, willing and able. Hire 10 more like Christopher Gamboa |
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| 04/28/2008 |
| ----------------------------------- |
|
Dave went above and beyond,Great Service!!
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| 04/28/2008 |
| ----------------------------------- |
| chris was very helpful in findind my short shifter for my jetta it works better than ever i will be buying more stuff from you guys in the future, fast shiping was very nice too thanks chris. |
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| 04/23/2008 |
| ----------------------------------- |
| An item I originally ordered was back-ordered. I found out I had to have it sooner (for an event) called up Chris and got everything taken care of in less than five minutes. Chris was great to deal with and I have no problem putting in a good word for you guys on the various forums I participate in (which is where I originally heard of you). Thanks again. Can't wait to get my springs installed. |
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| 04/22/2008 |
| ----------------------------------- |
| Christopher Gamboa was a pleasure doing buisness with. Thank you for actually taking the time and being honest about a product not being in stock and being a couple days to get. A lot of companeys will not tell you they don't have the product in stock and hope they can get it. Shady on there part. Have nothing but good to say about the sales team. Will defanitly come back again. |
|
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| 04/21/2008 |
| ----------------------------------- |
| Dave is by far the BEST sales person i have ever dealt with. His attitude is great! He is also very helpful and knowledgeable especially when it comes to parts. Doing buisness with Dave makes me not want to do buisiness anywhere else. |
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| 04/18/2008 |
| ----------------------------------- |
| David has been extremely helpful and flexible in locating and shipping my performance parts to the shop doing the work. HPF is the only place to spend your money even if you can buy direct from the source |
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| 04/16/2008 |
| ----------------------------------- |
| I would like to thank horsepower freaks for the fast shipping, great costumer service, and the great quailty of the product. Yoou guys rock and you will be doing business with me again for sure. I will sread the word about you guys and how great you guys are. THANK YOU SO MUCH Eugene Kotomori |
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| 04/14/2008 |
| ----------------------------------- |
| you know it was about a year ago when i last spoke to david to buy things from him. and he even remembered me today! good memory, nice, everything. wish my temp manager at work was as nice as him. and as smart. |
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| 04/08/2008 |
| ----------------------------------- |
| I just wanted to comment that I was treated extremely well by Christopher. He is truly an asset to your company and deserves being commended on a job very well done. He has single-handedly restored my confidence in purchasing from HorsePowerFreaks. I will be doing business with you again. Kevin Gonzalez |
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| 04/07/2008 |
| ----------------------------------- |
| Finally somewhere I can spend money and not feel bad about it |
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| 04/07/2008 |
| ----------------------------------- |
| josh was great help we both didn't know what i was looking for but he win't to the website and found the part i need'd and got it dune. it seems like i get josh alot witch is cool becasue i know im going to get what he finds never had a bad brand yet. |
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| 04/03/2008 |
| ----------------------------------- |
| David Nguyen was phenomenal. With all the avialable sites available to order from, it's competitive. Because of David, I will return. |
|
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| 04/01/2008 |
| ----------------------------------- |
| I ordered by phone and was helped by David Nguyen (salesperson). I was very impressed, not only was he pleasant he also went out of his way to ensure the transaction and availability of the product was complete. 10*'s out of 10, thanks Dave |
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| 04/01/2008 |
| ----------------------------------- |
| I just wanted to say that you guys at HPF are awesome. You all have helped me and takin time to serve me. Exspecially David, I started talking to him when I was in iraq when I first saw the HPF turbo kit that was being developed, and for days, weeks and months I kept asking david more and more questions, and he kept spitin out the answers. When it was time to order the kit, david got things rollin and it was sittin at the house in no time waiting for me to get home and install it, and now as for the HPF store itself, Its crazy, ive never been to a nicer Tuner shop ever!! |
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| 03/31/2008 |
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| david nguyen was my sales person and did a fantastic job helpin me out even though im in afghanistan. |
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| 03/31/2008 |
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| David is the BEST! He was very helpful and worked with me. I DEFINATELY will be ordering more things in the future from him. Thanks again! |
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| 03/27/2008 |
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| Dave is the MAN!!! made my transaction speedy and pleasant. |
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| 03/25/2008 |
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| great advice great attitude, and very knowledgable. Thanks David, for the advice and I plan on following up with you on that exhaust system. |
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| 03/25/2008 |
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| Daivd is the only person who I will talk to. He answer's all mine question in a professional manner. His knowledge is great. |
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| 03/21/2008 |
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| Dave is the best salesperson I have ever worked with. His customer service is unmatched anywhere. |
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| 03/19/2008 |
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| dave you are the best salesman in the world, you are allways helpful and get me what i need... thankyou... i'll keep buying from you.... ttyl |
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| 03/19/2008 |
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| Saved my hide! Thanks a mill Dave! Jegs made me wait over 3 weeks before telling me that they no longer sell the unit!!! |
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| 03/11/2008 |
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Awesome customer service I am very grateful for the help that was provided. I was under a tight deadline and I made it thanks to Mr David Nguyen.
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| 03/11/2008 |
| ----------------------------------- |
| Would gladly deal with David again. |
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| 03/04/2008 |
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Dave is a GREAT guy.Very helpfull. What ever you need help with, Dave is the guy to ask. Keep up the good work man.:)
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| 02/26/2008 |
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Dave comes through again, still the best customer service I have ever had. Dave is the reason I buy from HPF.
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| 02/22/2008 |
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| Thanks for the good service, and great communication. This was a re-order from Spooled motorsports, who never communicated, and waited over a month before I called and made them refund money. You guys are a breath of fresh air after dealing with them. |
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| 02/21/2008 |
| ----------------------------------- |
| David is a cool guy and easy to work with. might i say he deserves a raise or bonus.
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| 02/14/2008 |
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| David has been a rfealy good sales person. he has helped me out a whole lot telling me what would be good for my vehicle and helping me decide what I should get next for my car. |
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| 02/14/2008 |
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| david heis the best and heis lifesaver thanks mr dave for ur help and i will be back for sure dimitris |
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| 02/13/2008 |
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| Dave was an excellent help. He directed me towards the right product for my application. I will be a returning customer thanks to him!! |
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| 02/07/2008 |
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| David has been a dream to work with, He's got extensive knowledge, amazing ability to get back with me ASAP, and has one of the most wonderful attitudes. Truly is an asset to the team. |
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| 02/07/2008 |
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| I've dealt with Branden on multiple occasions and he has always been quick, informative, through, and at times creative in his sales and problem solving. 10 is not high enough. |
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| 01/30/2008 |
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| David is the man to deal with, best service ever!!!
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| 01/25/2008 |
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| over the phone branden was very knowledgeable and informative. the whole process ordering over the phone took less than 5 minutes, i was expecting a long drawn out process. he even called the week after the order was placed to make sure that it had arrived, and was genuinely interested in my project and the power that it had put down. |
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| 01/25/2008 |
| ----------------------------------- |
| The customer service that I recieved was outstanding. Brandon did a great job.
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| 01/25/2008 |
| ----------------------------------- |
| David Nguyen is a great sales person! Very friendly! I could see his smile and bubbly attitude over the phone! |
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| 01/25/2008 |
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| Branden was very helpful and I would call again for products because of him. Thanks Branden! |
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| 01/25/2008 |
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| Very prompt, fast and clear. It's been fun doing business with HorsepowerFreaks through Branden. I will need something else sooner or later, and I'll think of you guys first. |
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| 01/25/2008 |
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| Branden is the kind of person that is very customer oriented. Branden is a very valuable asset to this shop. Branden I really owe you for your efforts. Ron |
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| 01/25/2008 |
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| Answered all my questions and even caught a refund mistake. Made calls to MFGs for me and found out exactly what I needed to know. Give this guy a bonus. |
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| 01/25/2008 |
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| Brandon kicks ass! Thanks for everything bro, your advise, tips and helpfulness is excellent. |
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| 01/22/2008 |
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| David, thanks for all your help and patience with my inquiry. I've been in sales for 35 years, you are one of the best I've worked with. All the best in 2008. |
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| 01/08/2008 |
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| Dave was quick in getting all the information I needed and I would definitely go back to him for future business. Thanks again Dave! |
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| 01/03/2008 |
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| David was extremely helpful, and was willing to confirm fitment for me prior to purchase. David's willingness to do so made me order my Radiator immediately. Very Nice! |
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| 01/03/2008 |
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David, your the best, very helpful, positive attitude, very familiar with the parts i need, Horsepower freaks will be my choice on my next project. |
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| 12/27/2007 |
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| David is a very friendly, knowledgeable sale's person.
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| 12/21/2007 |
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| David is an asset to your company. |
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| 12/20/2007 |
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| David was excellent with a fast response that included the right info. This is very hard to come across being in a timezone that is on average 12 hours ahead of most states in the USA |
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| 12/18/2007 |
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| Dave, you're great! Fast answer, great attitude and knowledge, the best international sales man. Thanks Lorenzo |
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| 12/18/2007 |
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| This is the second time I've made a purchase with David and I will definitely be dealing with him repeatedly in the future. |
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| 12/17/2007 |
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| David was awesome and I can honestly say I don't think I have ever had a better customer service/sales experience! Keep it up David! Thanks! |
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| 12/13/2007 |
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| Branden was outstanding in all the aforementioned areas. This was my first experience in your store. As I told Branden my son is in Iraq and his car went dead the night before he left. He called me and asked me to get the part at HorsepowerFreaks. It was a totally awesome experience. There are a lot of businesses that could learn from your business operation. Thanks again, Gerry
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| 12/09/2007 |
| ----------------------------------- |
| branden is a very good sales rep thanks alot |
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| 12/07/2007 |
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| Friendly, helpful, and very prompt with confirmation of order shipping etc... |
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| 12/07/2007 |
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| Branden was extremely helpful in helping with getting my boyfriend a Christmas gift. I don't know anything about cars so he was very patient and gave me the details about everything and offered ideas that I could use. Great salesperson! Thanks
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| 12/04/2007 |
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| Keep up the great work Branden. Talk to you soon. |
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| 11/20/2007 |
| ----------------------------------- |
| Real good person to deal with. Keep up the good work |
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| 11/09/2007 |
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| Branden was very knowledgeable, competent and very patient. He is definately an asset to your organization. |
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| 11/07/2007 |
| ----------------------------------- |
| thanks again, branden is great! |
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| 11/06/2007 |
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| Jimmy was extremely helpful in the returning of a part I wrongly ordered, and in getting me the right part. I really appreciate the help and I intend on doing business with you again. |
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| 11/02/2007 |
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| Hey whats up. well i just want to say thank you for your help in getting my brakes too me so quickly wow less then a week. also you guys kick ass, your sales people take the time to answer your ?s and are really helpful. just so you know i will be shopping with you guys in the future. thank you. Mario Garaguso. |
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| 11/01/2007 |
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| Kyle was fantastic. He got me pricematched to Ebay quickly and efficiently. I'll be putting in a good word for him on the Viper forums!
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| 11/01/2007 |
| ----------------------------------- |
| Branden was very helpful. He knew exactly what i needed and helped me get it. Awesome salesperson
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| 10/23/2007 |
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| Being a new business and tyring to find helpful people that are willing to give you their time is rare.Kyle has done all of the above and has earned my business; please pass this on to him. C&S Custom Member Clint
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| 10/22/2007 |
| ----------------------------------- |
| Branden is the "go to" guy there. Extremely helpful and is the reason I will continue to do business with HPF.com dennis combs |
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| 10/18/2007 |
| ----------------------------------- |
| Excellent! Kyle kept up with my E-mail Questions and responded in a quick and professional manner. I will hope to deal with him more often.
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| 10/17/2007 |
| ----------------------------------- |
| I called with a long list of random question for a couple specific not that popular motors.Brandon was a huge help and could not of been a better help.I very much appericate every thing you guys provide. |
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| 10/16/2007 |
| ----------------------------------- |
| Kyl was very helpful. Returns calls in record time. I ask for him by name.
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| 10/11/2007 |
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| You guys have the best in sales knowledge, you make understanding products a lot more easyer. I just wanted to say thanks for all the help, knowledge, and fun its been and can't wait to do it again! Also, I want to give thanks to Kyle in the sales department, for helpen me on picken the right system to use. Thanks Kyle I will be getting back ahold of you soon to start the fuel system. Mike L. and Jim L. |
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| 10/09/2007 |
| ----------------------------------- |
| Keep up the great work: Kyle Snapp (A++++) 5 star service |
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| 10/08/2007 |
| ----------------------------------- |
| Kyle Snapp was awesome, he answered any questions I had and resolved any problems, promised a great product and thats exactly what I got, Thanks guys!!!! |
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| 09/28/2007 |
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| Service was great, shipping was faster than I expected, and I will definitly by from you guys again. THANK YOU HORSEPOWERFREAKS!!!!!!!!!!!!!!!! |
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| 09/25/2007 |
| ----------------------------------- |
| David has been truly helpful, patient and provided me with advice all throughout this process. i want to say thank you again David and ill definately be shopping here again. |
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| 09/24/2007 |
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| Dave ext 103 has been nothing shy of perfection. He is the best of the best. |
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| 09/20/2007 |
| ----------------------------------- |
| David has been truly helpful, patient and provided me with advice all throughout this process. i want to say thank you again David and ill definately be shopping here again. |
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| 09/19/2007 |
| ----------------------------------- |
| If it wasn't for david I'd be up shits creak without a paddle =). Most knowledgable salesman I have ever spoken with. |
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| 09/19/2007 |
| ----------------------------------- |
| David really went out of his way to make sure that i knew exactly where my purchase was and what the details of the transaction were even after the sale, he has provided an exampletory customer service effort and in the most proffessional manner possible! Thanks again. |
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| 09/18/2007 |
| ----------------------------------- |
| If it wasn't for david I would never have considered doing all the extra buisness I have and will continue to do. If he ever leaves horsepowerfreaks my buisness with you ends. He deserves a raise and medal of honor for going above and beyond the call of duty as a sales representitive |
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| 09/18/2007 |
| ----------------------------------- |
| Joel gave me a call the day after I ordered and he helped me correct my order after I accidentally ordered one front shock and one rear shock :) Great customer service! |
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| 09/18/2007 |
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| Joel gave me a call the day after I ordered and he helped me correct my order after I accidentally ordered one front shock and one rear shock :) Great customer service! |
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| 09/13/2007 |
| ----------------------------------- |
| David is the most knowledgable salesman, with the go getter atitude to boot. He went out of his way to assist me in everything I was ordering and everything I need I couldn't get through horsepowerfreaks.com This man deserves a major raise. He went up and beyond the call of duty and Superseded every expectation I had. Amazing job done by him. Very professional, but laid back cool guy as well. I give him a 100 on your scale of 1-10. |
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| 09/05/2007 |
| ----------------------------------- |
| Kyle was very polite and friendly. Unfortunately after the help he gave me, I ended up not needing the part and returned it, and again he was very polite. |
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| 08/31/2007 |
| ----------------------------------- |
| Sales people reflect the business as a whole. I'm very impressed, David has been polite, quick to reply, helpful. I wish all internet companies would take a lesson from you guys, particularly automotive companies... |
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| 08/26/2007 |
| ----------------------------------- |
| WOW! The amazon reviews do not do justice to your site. All products were delivered faster than I expected. All of the right products in a short time, I will be shopping here again and will be telling my friends about this site. Thanks again. Tom McCarthy |
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| 08/23/2007 |
| ----------------------------------- |
| David was excellent with a fast response that included the right info. This is very hard to come across being in a timezone that is on average 12 hours ahead of most states in the USA |
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| 08/16/2007 |
| ----------------------------------- |
| Packaging tape on top of box didn't hold up and there was no packing slip. Had it been an inflatable girlfriend I might have had some concerns :P ,but I don't think my timing cover was molested. Overall a very good experience and I'm sure I'll be back. |
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| 08/13/2007 |
| ----------------------------------- |
| Kyle is outstanding. Very good sales rep. I had questions and he had answers. When he did not have the answers on hand, he called me back instead of leaving me on hold like most major corporations. This was the fastest ordering process I have ever had, and I had at least 3 phone calls to Kyle!! Now lets hope the products arrive in a timely fashion and I will be leaving even more positive feedback. |
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| 08/09/2007 |
| ----------------------------------- |
| Dave was on the ball and not feeding me bs about having items you didn't have. Seemed very energetic. Informed me about some in house products with out pushing them. |
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| 08/09/2007 |
| ----------------------------------- |
| I called HorsePowerFreaks about picking up a AEM EMS for Skyline, and I CANNOT BELEIVE THE SERVICE I got from Kyle S., I have been into the tuner scene for a LONG time and I HAVE NEVER, in my life, experienced such good service. I have dealt with Nismo, Greddy, BLITZ, HKS, and Tomei and they have never treated me the way Kyle did. Very professional. Definitely has went wayyyyy out of his way for ME. With e-mails keeping me posted on whats goign on, to ACTUALLY getting calls back, from him helping me with the exchange rate. Thanks alot Kyle S and HorsepowerFreaks Kyle Fitzpatrick. Wasaga Beach, Ontario, Canada |
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| 08/08/2007 |
| ----------------------------------- |
| Kyle Was Very Helpful! and Went the Extra mile to find out what he didnt know insted of making something up!!! HE NEEDS A RAISE!!! |
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| 08/01/2007 |
| ----------------------------------- |
| Kyle knows what he's talking about!!!!! He takes the time to review options, pro's and con's, company history, etc., before selling a product. He doesn't pressure or anything negative like that. You can tell he is very enthusiastic about what he does. I would even hire the guy I could. lol... I am defenetly recommending my friends to Kyle / Horsepowerfreaks.com. |
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| 07/25/2007 |
| ----------------------------------- |
| Great sales job. To be honest if David wouldn't have sent that reminder email about his previous quote I would have bought the differential from somone else. Because he sent the second email it allowed him to match the other pricing I received after I got the HPF quote. Chock it up to persistence. Too bad I had already ordered a ATL fuel cell from someone else already otherwise you would have gotten that sale as well. |
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| 07/13/2007 |
| ----------------------------------- |
| THE SALES PERSON BRANDEN WAS NOT ONLY HELPFUL BUT VERY KNOWLEDGABLE ON THE PRODUCTS AND GAVE ME GOOD INPUT BASED ON ACTUAL USE OF THE PRODUCT WHEN APPLICABLE. I WILL DEFINTELY BE USING HPF AGAIN. THANKS FOR ALL THE HELP BRANDEN. |
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| 07/02/2007 |
| ----------------------------------- |
| Just wanted to say that HORSEPOWERFREAKS.com is the best. David, along with Ms. Kristin and rest of the staff are superb! Customer Service is top notch! Thank you HPF! |
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| 06/15/2007 |
| ----------------------------------- |
| DAVID IS AN EXCEPTIONAL PERSON TO DEAL WITH. I TRIED TO GIVE HIM A "20" ON EACH CATAGORY, BUT IT WILL ONLY ALLOW A "10". GREAT JOB DAVID!!. BOB |
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| 06/13/2007 |
| ----------------------------------- |
| Even though the purchase did not go like we first planned, and although it was a technical error rather than personal error, David kept a great attitude and was very helpful. Together we arranged a quick solution which would not have been possible without David's great customer service! If my order arrives like its supposed to, I will be a 100% satisfied customer! |
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| 06/12/2007 |
| ----------------------------------- |
| Best customer service award goes to David very helpful..just wish you guyz are in Vancouver Canada |
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| 06/12/2007 |
| ----------------------------------- |
| cant say anything wrong about David. |
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| 06/06/2007 |
| ----------------------------------- |
| David continues to wow me. Incredible salesman. |
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| 05/24/2007 |
| ----------------------------------- |
| As always the BEST service on the web with also the BEST phone support staff. Everytime I do business with HPF I come away happy. |
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| 05/19/2007 |
| ----------------------------------- |
| I applaud you guys as an internet store. Your site has been a reference for me for a long time. Your prices are always fair and the site is very well designed making it easy to navigate. Your order process is always smooth and brings a feeling of security. Your selection is always a good variety. Nothing but praise. Other sites dont even come close. I would suggest offering non USDM products. JDM/UK parts are steady getting popular. The sites that offer them are over priced and dont offer the solid site format that yours does. If possible JDM/UK parts would benefit you as a business and us the consumer. Thanks again. |
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| 05/18/2007 |
| ----------------------------------- |
| Good Customer Service by Dave. Very Helpful and I will definitely come back for more parts. |
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| 05/16/2007 |
| ----------------------------------- |
| This was my first time buying from horsepowerfreaks and i got to say that there customer service is really great, right away they responded to my order and emails. I would definately do bussines again. |
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| 05/12/2007 |
| ----------------------------------- |
| Even though David must be dealing with high volume, he made me feel like he was interested in my project. I was happily surprised. |
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| 05/10/2007 |
| ----------------------------------- |
| Great Customer Service, very helpful, answered all my questions and made this a smooth transaction. Thanks Chris! |
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| 05/10/2007 |
| ----------------------------------- |
| Very good service for international customers. Better timings than estimates. Always on time. |
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| 05/01/2007 |
| ----------------------------------- |
| david did a great job helping me with my parts and has very good knowledge about what i needed... THANKS DAVE! Talk to you soon..for more parts! |
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| 04/24/2007 |
| ----------------------------------- |
| You guys are great, very communicative. that is a big plus, thanks for letting me know about my product which in fact was great. |
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| 04/23/2007 |
| ----------------------------------- |
| horsepowerfreaks.com is the best online performance shop i found. they are very quik to reply after ordering and fast shipping is always a plus. i recomend them for all performance needs import/domestic. I HAVE NEVER HAD ANY PROBLEM THAT THEY COULDNT HELP WITH ABOUT MY BUILD. A++ great job guys! |
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| 04/21/2007 |
| ----------------------------------- |
| David is the best salesperson I have ever dealt with. Helped me a number of times, and followed through multiple times to make sure everything worked out for me. I will be doing business again especially because of him. |
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| 04/19/2007 |
| ----------------------------------- |
| David - great person to contact. Thumbs up for personal attitude. as an international customer can`t have a better salesman. |
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| 04/19/2007 |
| ----------------------------------- |
| I think solid 10's speaks for it self.., especially sinse I never give anything a 10 unless it deserves it. |
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| 03/30/2007 |
| ----------------------------------- |
| David man, you're awesome, thanks for getting me those products today! life saver for sure. |
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| 03/28/2007 |
| ----------------------------------- |
| Super Dave Is one of the best sales persons I have ever dealt with in the automotive industry, because of him I will always check with hpf for anything I need in the future, and will reccomend him personally to all of my friends. |
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| 03/27/2007 |
| ----------------------------------- |
| If there were higher numbers I would choose them.Great service. |
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| 03/23/2007 |
| ----------------------------------- |
| david was great! he followed up with and was very precise and knowledgable. i will deffinitly get back with david for any future parts purchases. awsome job david did! |
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| 03/21/2007 |
| ----------------------------------- |
| Desi was exceptional. Returned call exactly as he had agreed to. The email info on tracking and shipping was way above average. I'll be back. |
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| 03/19/2007 |
| ----------------------------------- |
| Dave Nguyen went out of his way to help make sure I got the right WBO2 sensor. He called FJO and called be back several time. As always HPF customer service is #1 |
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| 03/19/2007 |
| ----------------------------------- |
| great salesperson answers all of my questions and made sure I was going to received item just when I wanted it before placing the order.
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| 03/19/2007 |
| ----------------------------------- |
| Excelent service, will surley recomend, very happy with the speed that it was shipped to the middle east (infact my boost controller that i ordered at the same time from another website hasnt reached me yet and it was sent from the US to Canada)!!! Will surley very soon be ording more parts from you. |
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| 03/19/2007 |
| ----------------------------------- |
| Very good service, received e-mails after every step, Thanks Alot David. |
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| 03/17/2007 |
| ----------------------------------- |
| I was very pleased with david and plan on using him for anything else that i decide to buy.. |
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| 03/16/2007 |
| ----------------------------------- |
| Used amazon, but you all have grat customer service!!!! I allways knew what was going on and where my package was, great job!! |
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| 03/16/2007 |
| ----------------------------------- |
| Great site, parts came in fast. |
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| 03/16/2007 |
| ----------------------------------- |
| David is an exceptional employee for you guys. He definitely went above and beyond the call of duty to make sure I got the parts I wanted and that I got them on time. From now on when I do business with you guys I am definitely requesting that David be my salesman; and I will definitely spread the word about you guys to everyone I know. Thanks again David!! |
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| 03/14/2007 |
| ----------------------------------- |
| David was very knowledgable, and profensional at all times, and overall extreamly helpfull. Thank you for your time and effort! I look forward to my next visit. |
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| 03/14/2007 |
| ----------------------------------- |
| called me that day to tell me somehting wa on backorder! thanks man |
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| 03/12/2007 |
| ----------------------------------- |
| Thanks David for the order, and your outstanding helpfulness though the process. -Thomas |
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| 03/10/2007 |
| ----------------------------------- |
| Very great treatment throughout all of my purchases. Very quick e-mail responses and overall understanding of situations. One of the best representatives I have personally delt with yet. |
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| 03/07/2007 |
| ----------------------------------- |
| great salesperson. no problem at all. thanks much |
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| 03/06/2007 |
| ----------------------------------- |
| they helped me so fast and had a lot of knowledge
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| 03/06/2007 |
| ----------------------------------- |
| It was a pleasure to do business with David. I hope to work with him in the future. Thanks. Morgan |
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| 03/06/2007 |
| ----------------------------------- |
| Everything has been wonderful! I've had no problems and have certainly enjoyed the products. Your company has wonderful service and great shipping! Thanks for being great! |
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| 03/05/2007 |
| ----------------------------------- |
| I would just like to say thank you to your staff for doing a wonderful job..i also love the website, it has everything i have been looking for..recently i ordered and item that was backordered and a staff member contaced me that day and told me about it and what would be done.. this was very important to me because it shows that you acutally care about your customers...so thank you for your time, products and wonderful customer service...i WILL be ordering from you all again soon! |
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| 03/05/2007 |
| ----------------------------------- |
| I had a problem with shipping location vrs. billing location. But after talking with KYLE SNAPP he went out of his way to assist me in getting the problem straight. Not many people go beyond the 100% but Kyle did... He even called me back to inform me of a mistake my creditor made and it was straighten out right away. Thanks to Kyle keep up the good work..A credit to your company.... Thanks again Kyle William A. Combs.. |
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| 03/05/2007 |
| ----------------------------------- |
| I just got off the phone with a HPF retailer and I couldn't be happier with the service. He saved me an additional 15 bucks on the part and put my order in fast. Excellent customer service. I have dealt with HPF before and enjoy giving them my business. Thanks again. |
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| 03/02/2007 |
| ----------------------------------- |
| He even called me the day I was going to receive the package to remind me. Very nice guy. |
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| 03/02/2007 |
| ----------------------------------- |
| Thanks to David for making sure the parts were in stock before making the sale as well as getting the part to me fast as possible. |
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| 03/02/2007 |
| ----------------------------------- |
| excellent customer service, very helpful |
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| 02/19/2007 |
| ----------------------------------- |
| Wow. As always, one of the best ever. Thanks.
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| 02/19/2007 |
| ----------------------------------- |
| I was amazed at how fast it arrived! |
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| 02/19/2007 |
| ----------------------------------- |
| Your shipping dept. is very helpful and has been willing to go the extra step for me. |
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| 02/16/2007 |
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| Amazing company! Item was in great condition and got here sooner than i expected! |
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| 02/15/2007 |
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| I’d just like to let you know that my Wiseco pistons and RPS clutch arrived in the UK this week from the above order number.
This is the first time I’ve ordered parts from the US and I must admit I was a little worried about them getting lost in delivery. In all I am very happy with the service you provided and will look forward to dealing with you again.
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| 02/13/2007 |
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| Kevin has made me a customer for life. I'll call him first before i call anyone else. Prices were better than all others (i had price shopped) and service was excellent. |
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| 02/05/2007 |
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| Just wanted to thank you guys, Chris Gamboa specifically, for sending some hardware to install a BIC 3" DDP I bought. The hardware fell out sometime during shipment and I ended up getting some stainless bolts the same day I recieved it. By the time I read the E-mail saying you were sending more, the pipe was on the car or I would have let you guys know. Thanks for the effort though. By the way, part is awesome. You guys are the first place I go for stuff now. |
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| 02/05/2007 |
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| thanks for your help, I have never worked with some one as responsible & helpful as you my friend, thanks. |
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| 02/02/2007 |
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| I ordered a wastegate from the website. They called me right away to tell me that they didnt have the product in stock so they offered me another alternative which is working great and I got the product really fast and has worked flawlessly ever since. They recently called me to follow up and see how I liked the product. Excellent customer service and very personal. I will definetely buy from then again. only thing would be easier to know if something was out of stock before I ordered. But thanks! |
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| 01/30/2007 |
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| YOU GUYZ ARE DA SHYTZ!!! SHIPPING IS HELLA FAST!!! TRUST ME, WE'LL DO MORE BUSINESS!!! COUPLE THOUSANDS MORE!!! TRUST ME! just keep up the reliability |
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| 01/30/2007 |
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| Great Was Fast And Good
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| 01/29/2007 |
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| EXCELLENT SERVICE ,CONSTANT updates.
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| 01/29/2007 |
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| Great job with shipping as usual. Product arrived in less than 24 hours.
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| 01/29/2007 |
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| Outstanding service. First time I shop at horsepowerfreaks and what an A+ service they provide. Thank you! I will be purchasing more items in the near future!
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| 01/29/2007 |
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| Horsepower's website is great and easy to use, the staffs are very accomodating and ensure their customers are always taken cared off. I received my items on time I've already recommended to my colleague to use your company for any future purchases. Thanks a lot,look forward to doing more business with your company. Felix |
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| 01/29/2007 |
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| thanks alot for the great communication and emails
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| 01/29/2007 |
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| Thank you guys. Im deeply contented with the order , the immediate answers and the shipping.
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| 01/26/2007 |
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| Thanks Josh. HorsepowerFreaks' customer service is outstanding! I appreciate the followup. |
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| 01/25/2007 |
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| Everything Was Great Thank You Its Installed On The Car Now And Its Better Then I Thought And Delivery Wuz Soo Fast Once Again Thanks |
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| 01/24/2007 |
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| Excellent you are very very kind |
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| 01/24/2007 |
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| Great Dont Change A Thing |
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| 01/24/2007 |
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| got it in less than a week, ground from the west coast. Couldn't ask for any better. |
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| 01/22/2007 |
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| Shipping was fast; the packaging as great. Everthing was to my liking.
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| 01/22/2007 |
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| Thanks Tom!! Be back soon for another order!!!
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| 01/22/2007 |
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| Great service
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| 01/22/2007 |
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| I will order more items soon from Horsepowerfreaks.
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| 01/22/2007 |
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| I have never had any problems with the expedient shipping from HorsePowerFreaks. My packages have always arrived within the specified time. Tracking the packages is easy via the supplied e-mail tracking numbers.
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| 01/22/2007 |
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| Super fast, thank you!
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| 01/22/2007 |
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| Fast shipping!! |
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| 01/19/2007 |
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| Great! |
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| 01/19/2007 |
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| EXCELLENT....keep the good work |
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| 01/18/2007 |
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| Very fast delivery |
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| 01/16/2007 |
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| I'm very impressed and satisfied to my ordered. Excellent job horsepower freak. |
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| 01/15/2007 |
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| Very fast shipping! Thanks guys for being an awesome company! I will be buying from you guys again in the near future! THANKS!!
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| 01/15/2007 |
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| Hello,
I thank you for the supply!
Very fast and reliably.
In the future I certainly still different autoparts with you to buy.
Yours sincerely
Alexander Jun
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| 01/12/2007 |
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| Thanks a lot Tom. I will be buying again from you.
Will
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| 01/11/2007 |
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| My order arrived today, good service cosidering time of year. Will definitely use again. When will you post my humble Ram on the site? Mat Roberts, England |
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| 01/09/2007 |
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| Hands down the best company. Will definitely tell everyone to order from here. |
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| 01/08/2007 |
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| Shipping was AHEAD of schedule and both items arrived at the same time even when the tracking numbers said they wouldn't. Best shipping I've had with ANY online company, A+!
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| 01/08/2007 |
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| Just keep up the great work. I love coming here for all my performance auto parts. Thanks guys!
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| 01/08/2007 |
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| My order came a day early.
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| 01/08/2007 |
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| Your customer service ROCKS! (from a mom who had no idea what she was doing!)
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| 01/08/2007 |
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| Will definately be doing business again, I have a Nissan Skyline and I am forever buying things for it
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| 01/08/2007 |
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| great products fast shipping thanks you guys are awsome!!!!
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| 01/08/2007 |
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| fast and friendly communication. good quality packing and fast shipping. will be shopping again in teh future. --- thanks
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| 01/08/2007 |
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| Mr. Hughes:
Thank you very much. That is a very satisfactory resolution of the problem. I really appreciate your attention to this problem, and I hope you can get Amazon to make their page more satisfactory.
Sandra Wilson
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| 01/05/2007 |
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| The shipping was fast. I got one box after a day and the other a day early. Eric even told me it would be a little while for the UEGO just as a heads up.
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| 01/05/2007 |
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| Was notified when package was shipped with a provided tracking number a++
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| 01/04/2007 |
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| Great shipping even with the third party. It showed up on my birthday and made getting close to the big 3 0 not to bad. Thanks, and I will be back. |
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| 01/04/2007 |
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| Thanks for the great service! Terri Cone |
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| 01/02/2007 |
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| great service and fast shipping as always.
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| 01/02/2007 |
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| Shipping was very fast and handling was carefully boxed. Thanks. |
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| 01/02/2007 |
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| It was great
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| 01/02/2007 |
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| My package got to me in 2 days and i ordered it UPS ground. Thanks.
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| 01/02/2007 |
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| Was expecting surface shipping in 20-30 days but it arrived in a few days safe and well. |
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| 12/29/2006 |
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| very fast on shipping i order other stuff from other people and it took nearly three weeks for that stuff i'll be sure to get everything from you guys from now on thanx
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| 12/28/2006 |
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| You guys are awesome!! I know were to get my performance parts for my 2002 Z28 from now on!!
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| 12/28/2006 |
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| It was surprisingly fast! I didn't expect it to be delivered the next day but sure enough, I got it.
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| 12/26/2006 |
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| Very happy, very satisfied. Thank you!!
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| 12/26/2006 |
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| Order actually arrived a day early. Thank you for the wonderful service.
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| 12/18/2006 |
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| Shipping was in good time and arrived when specified. Packaging was well done. Shipping was well executed. Thanks again HorsepowerFreaks.com! |
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| 12/18/2006 |
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| Very good, you guys beat amazon.com, I ordered books and your stuff made it here first. |
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| 12/18/2006 |
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| Great. Don't change a thing. |
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| 12/15/2006 |
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| Package seemed to take a little longer than normal, but I think it was just because of all the other packages being shipped this time of year. Overall I am very satisfied with how it all turned out and will definately be back to buy more! |
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| 12/15/2006 |
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| Tom
I appreciate that. I truthfully didn't expect an email back. I will continue to shop with your company as I have in the past and hope things get better from here on. I thank you for the quick response to my survey and appreciate the fact that my opinion matters to your company. Your products and information on your website is unsurpassed as it seems you customer service is as well.
Thanks again,
Jon Schulman
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| 12/14/2006 |
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| Thanks for that my friend. Shall be ordering from you shortly. You have been very helpfull. Tell your boss to buy you a beer. |
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| 12/14/2006 |
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| Hi HorsepowerFreaks,
Thanks for the update. No problem on the delays. I know how overseas shipping can be. Thanks for the exceptional service. Greatly appreciated.
-Adam
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| 12/04/2006 |
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| Yes, you too. Thanks again for your awesome customer service..... It's really appreciated...
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| 11/30/2006 |
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| Thank you for those Volk Racing lug nuts. The shipping was very fast, you will be hearing from me soon. |
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| 11/28/2006 |
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| Amazing job once again horsepower freaks! I am going to continue to shop with your site for a long time! Great Service and awesome deals! Thanks again Tom!! |
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| 11/21/2006 |
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| Wow! That's great!
I'm watching the tracking info in the Fedex website as your invoice linked me. I'm truly satisfied by this super fast delivery
and can't wait for the package to come to get the springs on my car! I will join the HorsepowerFreaks showoff gallery when I'm done.
Thanks again!
Cant wait to buy again from you
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| 11/20/2006 |
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| Very Very Happy! |
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| 11/17/2006 |
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| I just received my parts!!! That was some really fast shipping thank you soo much!!
Thanks
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| 11/14/2006 |
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| As always you have great customer service that is why i always buy my parts from you..send me a hat so i can promo your site site even more whan i go to the road course tracks (huston MR, TWS, and TMR-Fortworth!!)
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| 11/13/2006 |
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| We already received the clutch, everything was perfect we are really happy about your excellent service and I want to congradulate you for your amazing job. I really appreceate everything. Thanks.
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| 11/10/2006 |
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| Christopher,
Thank you for the update. Superb customer service! And I will remember that in the future!
Please cancel my order and issue me a refund as I can pick up the in-channel design locally.
Thank you again for your help and your 1st rate customer service.
Sincerely,
JoAnne Hudson
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| 11/10/2006 |
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| SUPER FAST SHIPPING |
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| 11/07/2006 |
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| Wow, awesome. Thank you… what great service! I will be sure to write a testimonial on your website!
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| 11/02/2006 |
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| Hi Kevin Thank you for helping me getting parts for my 93 honda civic. My springs came in today. this was a great suprise. Every time I need parts I always go to your web site because I know the products you have for my 93 are great and long lasting keep up the good work. This web site is a two thumbs up. Go horse power freaks. |
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| 10/27/2006 |
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| Good day.
I received the package yesterday. Thanks for your prompt response and professional approach.
Thanks again.
Varen
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| 10/23/2006 |
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| Thank you for the quick shipping. I will make sure to refer horsepowerfreaks.com to friends. |
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| 10/20/2006 |
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| Hi Kevin, I wrote a review a few days after the install. So far it's the best system I've installed on my car. Weight, sound, fitment all perfect. HPF has everything, I really like the fair pricing and fair shipping cost. (also very fast shipping) A lot of companies really over charhe on shipping to hawaii. You can bet I'll continue to buy and support HPF. Thanks again. |
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| 10/18/2006 |
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| Excellent!! Thank you very much, you guys always have the best service!
Regards,
-Roberto Loucel |
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| 10/18/2006 |
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| Hey kevin.. Wow i got the item. That was super fast! Well I simply wanna say it's great doing business with you. |
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| 10/10/2006 |
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| On time delivery, very professional. Thanks a lot. |
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| 10/10/2006 |
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| Thanks alot Tom. Thanks for the fast response. |
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| 10/06/2006 |
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| I just wanna thank everyone at horsepowerfreaks...my god...you guys have great service...every part i order came in really well packed packaging and boxes...just outstanding...definately a place i'll do business with again...maybe some day i'll drive my turboed matrix out to your shop and thank you all in person...again thank you so much
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| 10/05/2006 |
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